Часто задаваемые вопросы (FAQ)

Быстро решить распространённые проблемы использования и устранения неполадок для вас?

Why can’t the device recognize the firmware upgrade file?


The device may be unable to recognize the upgrade file for the following reasons:
• The firmware version is not compatible with the current device model.
• Firmware file name has been modified
• The firmware file is not placed in the correct directory.
• Incorrect memory card format
We recommend downloading the firmware again and following the official instructions.