Часто задаваемые вопросы (FAQ)

Быстро решить распространённые проблемы использования и устранения неполадок для вас?

What should I do if the connection is successful but there’s no video on the app?


Possible causes include:
• Image transmission has not been initiated
• Unstable network connection
• App permissions are not enabled.
Solution:
1. Re-enter the device connection page in the app.
2. Check whether the app has been granted network and storage permissions.
3. Restart the device and reconnect.
4. Close the app and reopen it.